FAQ

  1. What sizes do you offer?

We offer a wide range of sizes for kids from newborns to pre-teens. Each product has a size chart to help you choose the perfect fit for your child.

  1. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can use this number to track your package on our 

  1. What is your return policy?

We want you to love what you ordered! If you’re not satisfied, we offer easy returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging. For more details, please visit our Returns & Exchanges page.

  1. How long does shipping take?

Shipping times vary depending on your location. Standard shipping usually takes 3-5 business days, while express shipping can take 2-3 business days. International shipping may take longer. For full details, check out our Shipping Information page.

  1. Do you ship internationally?

Currently, we only ship within the USA. We do not offer international shipping at this time. 

  1. How can I contact customer service?

You can reach our customer service team via email at contact@kiddydos.com or by phone at +1 423 408 2136  

     7.Do you offer any discounts for repeat customers?

Yes, we value our loyal customers! After your first order, you’ll receive a 10% discount code for your next purchase. The discount code will be included with your first shipment.

      8.Do you offer discounts or promotions?

Yes, we run special promotions from time to time. Subscribe to our newsletter or follow us on social media for the latest updates and exclusive offers.

     9.How can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, it may not be possible to make changes, but we’ll do our best to assist you.

      10.Do you have a physical store?

Currently, we operate exclusively online, allowing us to offer high-quality products at affordable prices.

     11.What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. You can choose your preferred payment option at checkout

    12. Are your clothes machine washable?

Yes, all our clothes are designed to be machine washable. Please check the care label on each item for specific washing instructions to ensure long-lasting wear.

  13.How do I care for your clothing?

We recommend washing our clothing in cold water with similar colors and tumble drying on low heat. Avoid bleach and dry cleaning for best results.